Privacy Policy

Clear and Transparent

This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you.

We use your Personal Data to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Capitalized terms have meanings defined under the following conditions. The following definitions apply regardless of whether they appear in singular or plural form.

Definitions

  • Account: A unique account created for you to access our Service or parts of it.

  • Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares or voting securities.

  • Company (referred to as "the Company," "We," "Us," or "Our" in this Agreement): Flireo.

  • Cookies: Small files placed on your device that track your browsing activity or provide other functionalities.

  • Country: Refers to the Netherlands.

  • Device: Any device that can access the Service, such as a computer, mobile phone, or digital tablet.

  • Personal Data: Any information that relates to an identified or identifiable person.

  • Service: Refers to the Website, including members.flireo.com.

  • Service Provider: Any natural or legal person who processes the data on behalf of the Company, such as third-party companies or individuals.

  • Usage Data: Data collected automatically, either from the use of the Service or from the Service’s infrastructure itself (e.g., page visit durations).

  • Website: Refers to Flireo, accessible from flireo.com.

  • You: The person accessing or using the Service, or the company or other legal entity on whose behalf such a person accesses the Service.

Collection and Use of Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide personally identifiable information, which can include but is not limited to:

  • E-mail address

  • First and last name

  • Phone number

  • Call transcripts and recordings

  • Address, state, province, zip code, city

Usage Data

We automatically collect Usage Data when you use the Service. This may include:

  • Your Device's IP address, browser type, and version

  • Pages visited, time and date of visits, and time spent on pages

  • Mobile device type, ID, and operating system (if accessed via mobile)

  • Browser information and diagnostic data

Use of Personal Data in Media

In addition to displaying profiles publicly on members.flireo.com, we may use certain user data from public profile (such as profile details) in promotional materials, including videos, marketing content, or case studies.

Tracking Technologies and Cookies

We use Cookies and similar technologies to track activity on our Service and store certain information. These technologies include:

  • Cookies: Small files stored on your device. You can refuse all Cookies or indicate when a Cookie is being sent. However, some parts of our Service may not function without them.

  • Web Beacons: Small graphic images in our Service or emails, used to count users or track interactions with certain content.

Types of Cookies We Use:

  • Necessary/Essential Cookies (Session Cookies): These are required for the functioning of the Website.

  • Cookie Policy/Acceptance Notice Cookies (Persistent Cookies): Used to remember if you've accepted cookies.

  • Functionality Cookies (Persistent Cookies): Used to remember choices such as login details or language preferences.

For more details, visit the Cookies Policy section on our Website.

Use of Your Personal Data

The Company may use your Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring usage.

  • To manage your Account, giving you access to features available as a registered user.

  • To execute contracts, such as fulfilling product or service purchases.

  • To contact you via email, phone, or other communication methods for service-related updates or promotional offers.

  • To manage your requests, such as customer service or support inquiries.

  • For business transfers, in the event of a merger or acquisition.

  • For other purposes, such as data analysis, marketing effectiveness, and service improvements.

Sharing of Your Personal Data

We may share your information in the following scenarios:

  • With Service Providers: To monitor or analyze Service usage, or to contact you.

  • For business transfers: As part of a merger, acquisition, or asset sale.

  • With Affiliates: We may share your information with affiliates who will honor this Privacy Policy.

  • With business partners: To offer you certain products, services, or promotions.

  • With other users: When you share personal information in public areas, it can be viewed by all users.

  • With your consent: For any other purpose, with your explicit consent.

Retention of Your Personal Data

The Company will retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. We may also retain Usage Data for internal analysis, or when legally required to do so.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed outside your jurisdiction, where data protection laws may differ. By submitting your data, you consent to its transfer and processing in accordance with this Privacy Policy.

Deleting Your Personal Data

You have the right to delete or request deletion of your Personal Data. You can update or delete your information by logging into your account or contacting us directly. However, some information may be retained when necessary for legal reasons.

Disclosure of Your Personal Data

  • Business Transactions: In a merger or acquisition, your data may be transferred.

  • Law Enforcement: We may disclose your Personal Data if required by law.

  • Other Legal Requirements: We may disclose your data to protect our rights or comply with legal obligations.

Security of Your Personal Data

We strive to use commercially acceptable means to protect your Personal Data, but no transmission or electronic storage method is 100% secure.

Children’s Privacy

Our Service is not directed to anyone under 13. We do not knowingly collect data from children under 13. If you believe we have collected such data, please contact us, and we will take action to remove it.

Links to Other Websites

Our Service may contain links to third-party websites. We do not control the content or privacy policies of those sites and recommend reviewing their policies.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes are effective when posted on this page, and we will notify you of any significant changes.

Contact Us

If you have any questions about this Privacy Policy, feel free to reach us at: